Frequently Asked Questions

Yes, you can purchase your online ticket,  right here

Purchase your Single Visit Ticket online, and skip the ticket windows upon your arrival!

The Gatlinburg SkyBridge is located at the Gatlinburg SkyPark, which can be found at 765 Parkway Gatlinburg, TN 37738.  Look for the the iconic yellow lift chairs going up the mountain! 

After buying your SkyPark ticket at the base of the SkyLift, you'll ride the lift up the mountain to the SkyDeck, SkyCenter, and the Gatlinburg SkyBridge.  For individuals who may have challenges walking up stairs, please note: after unloading out of the SkyLift chair, there are approximately 60 stair steps leading up to the SkyBridge's gateway.      

The Gatlinburg SkyTrail is a 0.6 of a mile roundtrip hiking trail connecting both ends of the Gatlinburg SkyBridge.  The SkyTrail consists of 3 sections: 1.) The Elevated Boardwalk, 2.) The Tulip Tower, and 3.) The Path. (A section of the SkyTrail is closed for maintenance.)

The SkyTrail is open for day and nighttime use, with the exception of the Tulip Tower, which is only accessible during the daytime hours of the operation.  The Tulip Tower is a four-level tower offering interactive signage and unmatched views of the record-breaking SkyBridge!

To learn more about the Gatlinburg SkyTrail, click here.    

The only way to access the top of the mountain (where the Gatlinburg SkyBridge is located) is to buy an admission ticket at the SkyPark ticket window and then ride the yellow SkyLift chair to the top of the mountain.   

Gatlinburg SkyPark visitors can park in the SkyBridge Parking lot located at 510 River Road Gatlinburg TN 37738.

For more information on SkyBridge Parking, please click here.

Guests can purchase their Single Visit Ticket online or at the ticket windows upon arrival.

Once you have redeemed your admission ticket at the SkyPark ticket window, you will have access up to the mountain, weather permitting.  You will have access to the SkyLift, SkyDeck, SkyTrail, SkyCenter, and the Gatlinburg SkyBridge once you have your admission ticket.

Special rates are available for groups of 20 or more with advance reservations. Please contact kristen.lodge@gatlinburgskypark.com  for more information.  

Individuals who are pregnant are able to enjoy the SkyPark experience without any restrictions.  This includes the SkyLift, SkyDeck, SkyCenter, and SkyBridge.  If you have any questions or concerns, please feel free to call 865-436-4307 OR email info@gatlinburgskypark.com

All individuals (regardless of height, weight, or age) are permitted in the SkyLift yellow chairs and on the Gatlinburg SkyBridge.  There is no set weight limit for the yellow SkyLift chairs, but we can load no more than 3 individuals in one chair at a time.  For infants, we recommend the parent wear their child in a harness/wrap throughout the duration of their visit.  It is also recommended that children be accompanied by an adult throughout the entirety of the visit.  Ages 5 and under are free at the SkyPark.  If you have any questions or concerns, please call 865-436-4307 OR email info@gatlinburgskypark.com   

For the safety of the individual(s), strollers and other wheeled devices are not permitted at the Gatlinburg SkyPark.  We recommend that infants and toddlers ride in the lap of their parent during the SkyLift ride.  We also recommend that infants remain in a purpose designed child-carrying device.  

Dogs are free of charge and welcome at the SkyPark.  Please visit our dog policy below before visiting with your four-legged friends. (Dogs are the only pets that are permitted at the SkyPark)

 *Please Note:  the only way to access the top of the mountain with your dog is via the yellow SkyLift chairs*

• Dog must be leashed at all times.
•  Owner must securely hold their dog while riding the SkyLift. 
  
• Owner is responsible for:  Leashing their dog.  Riding with and holding their dog.  Picking up their dog's waste and cleaning up after their dog.  Providing water for their dog.  Controlling their dog. 
  
• Owner must always accompany their dog. 
  
• Owner must ensure that their dog does not bark excessively. 
  
• Owner must make sure that their dog does not lick or jump on other visiting guests.
  
• Owner and their dog must respect the space of other visitors, human and dogs alike.   
  
• Owner is responsible for the behavior of their dog at all times while visiting the SkyPark.

If you are unable or unwilling to follow the policies listed above, we ask that you would not visit the SkyPark with your dog.  If you have any questions, please feel free to email info@gatlinburgskypark.com or call 865-436-4307.  

Due to safety and privacy concerns, Gatlinburg SkyPark prohibits the operation of all unmanned aerial systems, including drones, on or above park property.  

The Gatlinburg SkyPark staff can accommodate disabled individuals on the SkyLift, SkyDeck, lower level of the SkyCenter, and the elevated boardwalk portion of the SkyTrail.  However, the SkyBridge is not wheelchair accessible. Please see our Accessibility page for details. 

Operations at the Gatlinburg SkyPark are weather permitting.  If there is only light rain in the area, operations will continue.  If there is heavy precipitation, high winds, thunder, or lightening in the area, SkyPark ticket sales will stop until the system has moved out of the area and management feels it is safe to resume operations.  Also, if there is snow in the area, operatons will continue unless there is ice build-up on the SkyBridge.  If there is ice, we will halt operations until the ice thaws out on the bridge.   

Smoking is prohibited at the Gatlinburg SkyPark.

For questions related to souvenir photos or any other purchased items from the SkyCenter building, please call 865-325-1336 or email SkyCenter Management

Discounts available at the Gatlinburg SkyPark ticket window are military/veteran/disabled veteran, first responder (police, firefighter, ems/emt, nurses), senior rates, local rates, and group rates.  Our military and first responder discount saves you $2 off regular admission tickets purchased on-site. You must present a valid United States military or First responder ID. This discount is not available for online purchases. For more information about discounts, please call 865-436-4307 OR email info@gatlinburgskypark.com